WARRANTY CONDITIONS

Offering the highest quality and the best guarantee is our commitment to our customers. All items are guaranteed for a period of two years from the date of delivery.

The guarantee does not include :

• Deficiencies caused by negligence, blows, improper use or manipulation, unsuitable tension, incorrect installation, or materials subjected to wear due to normal use.
• In the case of computer items, the guarantee will not cover the elimination of viruses, restoration of programs for this reason or the reinstallation of the disk caused by its erasure.

The guarantee will lose its value:

• If any data on the same or on the proof of purchase is modified, altered or replaced.
• If the identification number or the guaranteed device itself is tampered with or repaired without the knowledge of the Technical Service.

The guarantee will be automatically invalidated in these cases:

• For loss or manipulation of any of the control labels of the manufacturer and/or of the intermediaries of the distribution channel and/or of BigBuy.
• When the cause of the damage or breakdown is due to incorrect use, non-application of the instructions in the accompanying manual, as well as accidents, misuse, blows, breakage, accidents or breakdowns caused by other causes not attributable to the normal operating conditions.
• When it comes to repairs due to lack of maintenance, adjustment, revision or cleaning.
• Use in unsuitable environments (with dust, exposed to direct sunlight, with vibrations, with extreme temperatures [below 5ºC and above 40ºC], humidity outside the limits [below 10% and above 95%] and sockets of current without earthing protection, nor protection against overvoltages).
• Due to improper use of installed software or use of illegal software.
• For damages caused as a consequence of viruses or computer attacks.
• Because there is a life cycle shorter than the established warranty period.